How to Download Q&A from Teams Live Event
Microsoft Teams is a powerful collaboration tool that allows you to host online meetings, webinars, and live events with your team members, customers, or external audiences. One of the features that makes Teams live events stand out is the Q&A option, which enables you to interact with your attendees in a moderated or unmoderated way. In this article, you will learn what Teams live event Q&A is, how to enable it, how to moderate it, how to participate in it, how to download the Q&A report after the event, and some best practices for using it effectively.
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What is Teams Live Event Q&A?
Teams live event Q&A is a feature that allows attendees to ask questions and interact with producers and presenters in a live event. The questions are moderated by the organizer or designated co-organizers, who can publish them to the event or answer them privately. The Q&A panel is open by default when the event begins, but the organizer can control when attendees can ask questions. Attendees can access the Q&A panel on the right side of the screen. They can also watch the live or recorded event in Yammer, Teams, or Stream.
Benefits of Teams Live Event Q&A
Teams live event Q&A has many benefits for both organizers and attendees. Some of them are:
It enhances attendee engagement and satisfaction by allowing them to ask questions and get answers in real time.
It provides feedback and insights for organizers and presenters on what topics are most interesting or challenging for attendees.
It allows organizers and presenters to address common concerns or misconceptions that may arise during the event.
It creates a sense of community and interaction among attendees who can see each other's questions and responses.
It supports accessibility and inclusion by offering live captions and translation for up to six languages.
It generates valuable data and reports that can be downloaded and analyzed after the event.
How to Enable Q&A in Your Live Event
To enable Q&A in your live event, you need to do it from the meeting options before or during the event. Here are the steps:
From Outlook: Open a new calendar event. Select Meeting Options at the top of the window. Go to Enable Q&A and select the Yes toggle.
From Teams, before the meeting starts: Schedule a meeting and send it. Open the invite from your calendar and select Meeting options at the top. Go to Enable Q&A and select the Yes toggle.
From Teams, during the meeting: Select More actions at the top of the meeting window. Select Meeting options. Go to Enable Q&A and select the Yes toggle.
How to Moderate Q&A in Your Live Event
To moderate Q&A in your live event, you need to be an organizer or a co-organizer of the event. You can then use the Q&A panel to review, publish, dismiss, answer, or delete questions from attendees. Here are some tips on how to moderate Q&A effectively:
Open or close the Q&A: Open the Q&A pane by selecting Show Q&A in the meeting controls. The toggle in the pane will show that the Q&A is open for attendees to ask questions. You can close the Q&A by selecting the toggle and choosing Close Q&A.
Review and publish questions: When an attendee asks a question, it will appear in the Q&A pane under New questions. You can review the question and decide whether to publish it to the event or dismiss it. To publish a question, select Publish next to the question. To dismiss a question, select Dismiss next to the question.
Answer questions: You can answer questions either publicly or privately. To answer a question publicly, select Answer next to the question and type your response in the text box. Your answer will be visible to all attendees. To answer a question privately, select More options next to the question and choose Answer privately. Your answer will be visible only to the attendee who asked the question.
Delete questions: You can delete questions that are inappropriate, irrelevant, or duplicated. To delete a question, select More options next to the question and choose Delete.
How to Participate in Q&A as an Attendee
To participate in Q&A as an attendee, you need to join the live event from Teams, Yammer, or Stream. You can then use the Q&A panel to ask questions and see responses from organizers and presenters. Here are some tips on how to participate in Q&A effectively:
Open or close the Q&A: Open the Q&A pane by selecting Show Q&A in the meeting controls. The toggle in the pane will show that the Q&A is open for you to ask questions. You can close the Q&A by selecting Hide Q&A.
Ask questions: To ask a question, type your question in the text box at the bottom of the Q&A pane and select Send. Your question will be sent to the organizers and presenters for moderation. You will see a message that says "Your question has been sent" under your question.
See responses: To see responses to your questions or other attendees' questions, look at the Published tab in the Q&A pane. You will see a list of questions and answers that have been published by the organizers and presenters. If you receive a private answer, you will see a message that says "Private answer" under your question.
Upvote questions: To upvote a question that you find interesting or relevant, select the thumbs up icon next to the question. The number of upvotes will be displayed next to the icon. You can upvote as many questions as you like, but you cannot upvote your own questions.
Filter questions: To filter questions by status or popularity, select Filter at the top of the Q&A pane. You can choose to see All questions, My questions, Unanswered questions, or Popular questions.
How to Download Q&A Report After the Live Event
To download Q&A report after the live event, you need to be an organizer of the event. You can then access the report from Teams or Stream. The report will include information such as attendee name, email address, role, question text, answer text, status, timestamp, and upvotes. Here are the steps:
From Teams: Go to Calendar and select your live event. Select Download attendee engagement report at the bottom of the window. A CSV file will be downloaded to your device.
From Stream: Go to My content and select Meetings. Select your live event and go to Insights tab. Select Download report at the top right corner of the window. A CSV file will be downloaded to your device.
Best Practices for Teams Live Event Q&A
Teams live event Q&A is a great way to engage with your attendees and provide them with valuable information and insights. However, to make the most out of this feature, you need to follow some best practices before, during, and after your live event. Here are some of them:
Plan and Practice Your Live Event
Before you host your live event, you need to plan and practice it well. Some of the things you need to do are:
Define your goals and objectives for your live event.
Select your audience type (internal or external) and size (up to 10,000 or 20,000 attendees).
Choose your production method (Teams or external app or device) and video quality (standard or high definition).
Create an agenda and a script for your live event.
Invite your presenters, producers, and co-organizers and assign them roles and permissions.
Enable Q&A in your meeting options and decide whether you want it to be moderated or unmoderated.
Test your audio, video, and network quality and troubleshoot any issues.
Do a rehearsal with your team and practice using the Q&A panel.
Assign Roles and Responsibilities
During your live event, you need to assign roles and responsibilities to your team members and communicate them clearly. Some of the roles and responsibilities are:
Organizer: The person who schedules the live event, invites the team members, enables Q&A, and downloads the report. The organizer can also be a producer or a presenter.
Producer: The person who controls the live event, such as starting and stopping it, switching between video sources, sharing content, and managing Q&A. The producer can also be an organizer or a presenter.
Presenter: The person who delivers the content and interacts with the attendees. The presenter can also be an organizer or a producer.
Co-organizer: The person who assists the organizer in managing the live event, such as moderating Q&A, making announcements, or rejecting inappropriate questions. The co-organizer can also be a producer or a presenter.
Manage Audio and Video Quality
To ensure a smooth and professional live event, you need to manage your audio and video quality. Some of the things you need to do are:
Use a headset or a microphone to avoid background noise and echo.
Use a webcam or a camera to provide a clear and stable video feed.
Use a wired or a strong wireless connection to avoid lag or buffering.
Use the mute button when you are not speaking to avoid feedback or interruption.
Use the blur background or custom background option to hide any distractions or personal items behind you.
Choose Between Moderated and Unmoderated Q&A
To manage the Q&A in your live event, you need to choose between moderated and unmoderated Q&A. Moderated Q&A means that questions from attendees are reviewed by the organizer or co-organizers before they are published to the event. Unmoderated Q&A means that questions from attendees are published to the event automatically without review. Here are some pros and cons of each option:
Moderated Q&AUnmoderated Q&A
+ Allows you to filter out irrelevant, inappropriate, or duplicated questions.+ Allows you to save time and effort in reviewing questions.
+ Allows you to prioritize important or urgent questions.+ Allows you to encourage more participation and interaction from attendees.
+ Allows you to control the flow and tone of the Q&A session.+ Allows you to show transparency and openness in your communication.
- Requires more resources and coordination from your team members.- Risks exposing sensitive or confidential information or opinions.
- May cause delays or frustration for attendees who are waiting for their questions to be published.- May cause confusion or chaos for attendees who are overwhelmed by too many questions.
- May discourage some attendees from asking questions due to fear of rejection or censorship.- May damage your reputation or credibility if you receive negative or hostile questions.
Respond to Questions Publicly or Privately
To respond to questions in your live event, you need to decide whether to answer them publicly or privately. Public answers are visible to all attendees, while private answers are visible only to the attendee who asked the question. Here are some factors to consider when choosing between public and private answers:
The relevance of the question: If the question is relevant to the topic and the audience, you may want to answer it publicly so that everyone can benefit from it. If the question is specific to an individual or a situation, you may want to answer it privately so that you don't bore or confuse other attendees.
The urgency of the question: If the question is urgent or time-sensitive, you may want to answer it publicly as soon as possible so that you don't miss an opportunity or a deadline. If the question is not urgent or time-sensitive, you may want to answer it privately at a later time so that you don't interrupt the flow of the event.
<li The privacy of the question: If the question is personal or confidential, you may want to answer it privately so that you respect the privacy and security of the attendee. If the question is public or general, you may want to answer it publicly so that you share your knowledge and expertise with others.
The tone of the question: If the question is positive or neutral, you may want to answer it publicly so that you show appreciation and recognition for the attendee. If the question is negative or hostile, you may want to answer it privately so that you avoid confrontation and escalation.
Make Announcements and Reject Inappropriate Questions
To communicate with your attendees in your live event, you can use the Q&A panel to make announcements and reject inappropriate questions. Here are some tips on how to do that:
Make announcements: To make an announcement, select Make an announcement at the bottom of the Q&A pane and type your message in the text box. Your message will be highlighted in yellow and visible to all attendees. You can use announcements to share important information, updates, or reminders during the event.
Reject inappropriate questions: To reject an inappropriate question, select More options next to the question and choose Reject. Your message will be highlighted in red and visible only to the attendee who asked the question. You can use rejection to discourage or warn attendees who ask questions that are offensive, abusive, or off-topic.
Conclusion
Teams live event Q&A is a feature that allows you to interact with your attendees in a moderated or unmoderated way. It has many benefits for both organizers and attendees, such as enhancing engagement, providing feedback, creating community, supporting accessibility, and generating data. To use this feature effectively, you need to enable Q&A in your meeting options, moderate Q&A in your live event, participate in Q&A as an attendee, download Q&A report after the live event, and follow some best practices before, during, and after your live event. By doing so, you can make your live event more interactive, informative, and successful.
FAQs
Here are some frequently asked questions about Teams live event Q&A:
Q: How many questions can I ask or answer in a live event?
A: There is no limit on how many questions you can ask or answer in a live event. However, you may want to consider the time and relevance of your questions and answers.
Q: How long does the Q&A panel stay open after the live event?
A: The Q&A panel stays open for 30 days after the live event ends. You can still view the questions and answers that were published during the event. However, you cannot ask or answer any new questions after the event.
Q: Can I edit or delete my questions or answers after I send them?
A: No, you cannot edit or delete your questions or answers after you send them. However, you can delete your questions before they are published by selecting More options next to your question and choosing Delete.
Q: Can I export or print the Q&A report?
A: Yes, you can export or print the Q&A report as a CSV file from Teams or Stream. You can then open it with Excel or any other spreadsheet application.
Q: Can I customize the Q&A panel?
A: No, you cannot customize the Q&A panel. However, you can adjust the size of the panel by dragging its edges.
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